What
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  • Analytics & Visualisation
  • Asset Management
  • Auto dialer
  • Blockchain Paltform
  • Business Consulting & Services
  • Cloud Data Integration Tools
  • Cloud Management Platform
  • Collaboration & Productivity
  • Computer Networking Products
  • Custom Software Development
  • Customer Experience
  • Customer Service Automation
  • Data Exchange Platforms
  • Enterprise IT Management
  • Finance
  • Financial Services
  • Services
  • Value Added Services
Where
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Talisma

 

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Overview

Talisma Corporation Pvt. Ltd., a wholly owned subsidiary of Campus Management Corporation, is the leading Customer Relationship Management (CRM) software solutions provider. Talisma enables organizations to globally deliver an exceptional customer experience throughout the customer lifecycle. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, SMS text messaging, print, portal, and Web self-service with a robust and mature Web services platform, comprehensive analytics, and a system-wide knowledge base. With thousands of customers, Talisma serves a variety of industries through its vertical solutions including ITeS-BPO, telecommunications, distribution, education, BFSI (Banking, Financial Services, and Insurance), government, healthcare, technology, hospitality, communication services, travel, legal, manufacturing, media, retail, service and support, transportation, and utilities.

Talisma is based in Bangalore, India with offices in Mumbai, Chennai, Delhi, and Kolkata. Talisma’s global presence ensures branches across North America and Asia-Pacific, with headquarters in Boca Raton. Since its first product came out in 1998, Talisma has gained a large number of customers in a wide range of vertical markets around the world.

Talisma’s vertical solutions ensure leadership through key differentiators that highlight Talisma’s multi-channel approach – enduring and profitable customer relationships, increased customer satisfaction and loyalty, and reduced corporate operational costs.

Type

Privately Held

Founded

1999

Specialties

Customer Experience Management

FAQs

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