• Analytics & Visualisation
  • Asset Management
  • Auto dialer
  • Blockchain Paltform
  • Business Consulting & Services
  • Cloud Data Integration Tools
  • Cloud Management Platform
  • Collaboration & Productivity
  • Computer Networking Products
  • Custom Software Development
  • Customer Experience
  • Customer Service Automation
  • Data Exchange Platforms
  • Enterprise IT Management
  • Finance
  • Financial Services
  • Services
  • Value Added Services

IGT Solutions


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IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. IGT becomes the preferred partner for managing end-to-end CX journeys across the Travel and High Growth Tech industries by combining Digital and Human Intelligence.

IGT, founded in 1998 with a 100% focus on customer experience, employs over 25,000 customer experience and technology specialists who provide services to 75 marquee customers worldwide. IGT’s global footprint includes 30 delivery centres in China, the Philippines, Malaysia, India, the United Arab Emirates, Romania, Spain, Colombia, and the United States.

For IT, IGT is ISO 27001:2013, CMMI SVC Level 5, and ISAE-3402 compliant, and for BPO, COPC® Certified v6.0, ISO 27001:2013, and PCI DSS 3.2 certified. For process improvements, the organisation employs Six Sigma rigour.


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IT Consulting, TPF Outsourcing, Travel CRM, Testing, Baggage Desk, ERP, Flight Rebooking Services, ATPCO Fare Filing, Ticketing, Internet Booking Engine, eCommerce, Social Media, Mobile Solutions, Sales & Reservations, Customer Service and Support, customer experience management, Airline PSS, Contract Loading, Airline IT and BPO Solutions, artificial intelligence, rpa, robotic process automation, big data, data analytics, bpm services, Automation, customer experience, omnichannel crm, intelligent video analytics, social distancing analytics, CCTM, air cargo, logistics bpo, contactcenter, cxservices, cx, intelligent automation